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  • For Nalie, it’s bringing smiles to children around the world.
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For Nalie, it’s bringing smiles to children around the world.

No one asked Dr. Duyen “Nalie” Nguyen to spend her vacations bringing dental care to disadvantaged people around the world. That’s just who she is.

Dr. Duyen "Nalie" Nguyen has known since she was a child that giving people a smile they could be proud of was what she wanted to do with her life. And as a dentist and dental surgeon, working with her patients’ smiles is what Dr. Nguyen does almost every day — in Malone and around the world. Dr. Nguyen came to Alice Hyde in 2012 after a one-year residency in Syracuse left her wanting to spend more time in the states and searching for a place to appl [...]

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ISS, Nursing Teams Work Stronger Together to Keep Families Connected

Health care has always been a team effort, but  during the COVID-19 pandemic working Stronger    Together to put patients first can have a dramatic, positive impact on the lives of our patients and families. That’s why the members of our Information       Services and Nursing team[...]

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A Culture of Diversity, Equity and Inclusion Benefits Us All

As we, along with the rest of our country, learn of the horrible slayings in Georgia and wait in anticipation for the trial of Derek Chavin to begin in Minnesota, we are committed to joining all those who have raised their voices for action to end the systematic and structural racism. The North Country is not immune from these injustices.  [...]

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Alice Hyde's Radiology Team Thinks Outside-the-Box to Put Patient First

The radiology team at Alice Hyde cares for patients across a wide spectrum — from those with broken bones to individuals wrestling with the possibility of a cancer diagnosis. When the team sees a patient struggling with the anxiety that often comes with the cancer screening process, they pull together to     ensure the [...]

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Poison Awareness During the Pandemic

Tens of thousands of children under the age of 6 end up in emergency rooms each year due to accidental poisoning. The COVID-19 pandemic – which has forced families to spend more time at home, and pushed parents to keep larger supplies of chemicals[...]

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Disinfectant Safety During the Pandemic

The COVID-19 pandemic has changed our lives in numerous ways – including how we approach routine tasks like disinfecting common surfaces in our homes, how often we wash or sanitize our hands, and the number of questions we have about children and disinfectant safety. As the pandemic has forced families and children to spend more [...]

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Working Stronger Together to Build Our New Pharmacy

In February the members of Alice Hyde’s Pharmacy Department walked into their new facility for the first time, after months of work that included teams from throughout the organization and focused on providing a state-of-the-art space for our pharmacy team as they support our clinical teams and provide medications to patients both here at [...]

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Facilities, Environmental Services help Nurse Put Patients First

Alice Hyde’s Readmissions Project is focused on putting patients first not only while they’re in the hospital, but once they return home. The program connects patients with education, support and tools to help them manage chronic diseases and conditions at home and keep themselves out of the hospital. For Gabrielle Scott, R[...]

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A Personalized Physical Therapy Plan Got Him Back to Doing What He Loves

When Steve Lavier of Malone walked into the physical therapy office of Alice Hyde Orthopedics and Sports Medicine, he had a straightforward request for physical therapist Kevin Spaulding, PT: help him recover from a serious shoulder injury and avoid or at least postpone a shoulder replacement. “I said, ‘I want whatever it t[...]

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TAC Pandemic Response Puts Residents First

Since the COVID-19 pandemic began, The Alice Center’s team of nurses, aides, social workers, physical therapists and administrators have been leading the conversation on how long-term care facilities should respond to the crisis. Their hard work and dedication has earned them plaudits from state officials and health care professionals acro[...]

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Alice Hyde's Med-Surg Team Puts Patients First Through the Pandemic

For the nurses, aides, clerks and providers of Alice Hyde’s Medical-Surgical floor, being there to provide compassionate care to patients and their loved ones isn’t just a job, it’s who they are. But like so many things, the COVID-19 pandemic has changed how their daily mission looks and feels – both to patients and to th[...]

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