Thank You for Using Your Voice

The idea of “Our Voice” is essential at Alice Hyde Medical Center.

“Our Voice” is both a call to action for our providers and staff, and a commitment to them: We all need to use our voices to provide feedback and create positive change as we work to move our health system forward and preserve access to high-quality health care in all the communities we serve. Health care is a team effort, and we — The UVM Health Network, Alice Hyde, our patients and our communities — are all in this together.

To the residents of Franklin County, I want you to know that I’m grateful for your feedback, stories, questions and concerns during our July 26 forum at St. Andre’s Outreach Center. In sharing those things with us, you helped bring “Our Voice” to life in our community. Going forward, we will be transparent about the challenges we face, the solutions we are developing and our vision for the future of health care in Malone and Franklin County, and we will provide meaningful opportunities to share information and give feedback.

We must continue to engage in productive, honest dialogue about how Alice Hyde can evolve to meet patient and community needs, and how we can arrive at a responsible and sustainable model for health care in the North Country. That’s why, beginning on September 13, Alice Hyde will host the first in a series of Community Workgroup meetings. These meetings, held from 4:30-5:30 p.m. once a month through the end of the year, will be led by Alice Hyde staff with Network leaders in attendance, allowing us to discuss timely topics while gathering your feedback and ideas. Unlike our community forums, these groups will focus on specific issues such as provider recruitment, regional transport and health care finance. There will be more details announced in advance of each session.

As I said at last month’s forum, we aren’t going anywhere. The UVM Health Network is committed to Malone and to the North Country. I’m looking forward to continuing this conversation, listening to your thoughts and ideas, and to working with the community to help ensure all of our patients get the care they need, now and into the future.

John R. Brumsted, MD
President and CEO, The University of Vermont Health Network