Thank You to Alice Hyde Employees, Families & the Community

A message from Matt Jones


At Alice Hyde we’re Stronger Together – and not just in the hospital, on our campus or throughout our organization. We’re Stronger Together because of the passion and commitment our community has for their hospital.

That is clearer now than ever before as our community has rallied alongside Alice Hyde in the face of the COVID-19 pandemic, and we take great pride in the dedication you are showing amid the disruption this crisis has created in both our home and work lives. At the hospital we have cancelled meetings, events, and medical procedures and visits; what some of our employees are asked to do on a daily basis has changed; and I am continually amazed by our team’s character and adaptability during this crisis.

I’m proud of our community as well. Your words of encouragement; acts of kindness and support – whether you donated items we needed or treated us to a meal – help remind us how meaningful our work is, and the positive impact we can have on our community by being here, every day, to care for friends, family and neighbors. We’re incredibly thankful for your dedication to staying home, staying safe and helping to flatten the curve of infection in Northern New York.

In this moment, as signs emerge that social distancing policies are working and we are flattening the curve of infection, we should allow ourselves to celebrate those glimmers of hope. Hospital admissions in the hardest-hit portions of New York State appear to be plateauing, and two states – Washington state and California – have seen such success that they are offering to send spare ventilators to help struggling hospitals in New York.

That is all very good news, and now is the time to commit to following through on our great work: committing to social distancing, to practicing good hygiene, and to being patient, kind and understanding with everyone around us.

These are difficult times, but our organization and community have already shown that together we can achieve great progress in the face of this pandemic. One piece of that progress is Alice Hyde’s telehealth initiative, which is rapidly expanding as we work to ensure patients have access to health care through their smartphone, tablet or computer. We’re committed to being there for our patients to help them manage chronic conditions, mental health, emerging problems, every facet of their general health and wellness.

Together, as an organization and community, I know we’ll overcome the challenges before us and emerge stronger and more connected because of our shared commitment to safety and health. Thank you for all that you do for our patients, our people, and each other.

Stay home. Stay safe. Stay strong.

Matt Jones
Chief Operating Officer