VISITATION UPDATE: Learn more about our updated visitation guidelines.



Alice Hyde Suspends All Non-Medical Visitation

Following recommendations from the New York State Department of Health, UVM Health Network – Alice Hyde Medical Center has suspended all non-medical visitation effective Friday, March 20.

Alice Hyde continues to screen everyone who enters hospital facilities, including employees, in response to the COVID-19 pandemic.

Dr. Todd Whitman, Alice Hyde’s Assistant Chief Medical Officer, said restricting visitation to the hospital’s facilities is an important step in limiting the potential spread of COVID-19 and protecting both patients and health care workers amid the outbreak.

“Spread of the virus in health care facilities could be devastating to our ability to care for our community, if health care workers become infected, and so one of our priorities needs to be protecting the people who take care of sick patients” said Whitman. The other piece of this is protecting the most vulnerable people, which tend to be those who are in the hospital receiving medical treatment. These temporary restrictions help protect our health care system so we’re able to care for our community, and protect those who might be at higher risk of becoming infected and severely ill because of underlying health conditions.”

Alice Hyde’s updated visitation policy, effective Friday, March 20 is as follows: Until further notice, no visitors will be allowed, with limited exceptions for individuals such as pediatric patients, which will be allowed a single visitor. Any visitors meeting these exceptions must be screened for symptoms (cough, shortness of breath, or fever) or potential exposure to someone with COVID-19.

Because family members and loved ones play a key role in the support and comfort of patients, Alice Hyde is committed to working with patients and families to explore alternative avenues for visitation such as video calls. The temporary changes will be reviewed in coming weeks to determine when the restrictions can be lifted.

For more information on coronavirus and COVID-19, please visit the New York State Department of Health dedicated website:

UVM Health Network has also launched a website dedicated to informing the public about the virus and the disease it causes. The website,, includes updates with the latest information on COVID-19 in our region, answers to frequently asked questions about the disease, and educational resources from public health officials and experts at UVM Health Network.

You can help stop the spread of infection by:

  • Using soap and water, wash your hands often and for at least 20 seconds each time you wash – especially after using the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your coughs and sneezes. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands. Remember to wash your hands after coughing or sneezing.
  • Clean and disinfect frequently-touched objects and surfaces using a regular household cleaning spray or wipe.

If You Think You’re Sick

  • Contact your Primary Care Provider’s office and remain at home unless your health care provider instructs you otherwise.