VISITATION UPDATE: Learn more about our updated visitation guidelines.



Alice Hyde Updates Visitation Policy Amid Rising COVID Cases Across North Country

As COVID-19 cases rise across the North Country, UVM Health Network – Alice Hyde Medical Center has updated its welcoming policy, as part of the hospital’s efforts to combat the spread of the delta variant.

Effective Thursday, September 9, visitation at the hospital will be limited to 4 hours per day: 10 a.m. – Noon and 5 p.m. – 7 p.m., seven days per week. The hospital’s updated policy also includes changes to the number of visitors some patients may receive while under Alice Hyde’s care, including:

·         Patients in the Emergency Department may have 1 visitor.

·         Patients undergoing same-day or Ambulatory Surgery procedures may be accompanied by 1 support person. The support person may accompany the patient during check-in procedures, and must return to their vehicle during the patient’s procedure. The support person may re-enter the hospital and accompany the patient during check-out.

·         COVID-positive patients or those suspected of having COVID may have 1 visitor at a time, with no restrictions placed on the total number of visitors. Those visiting a COVID-positive patient or PUI must be vaccinated and wear full PPE throughout their visit.

The hospital’s updated welcoming policy reflects guidance from the New York State Department of Health and the Centers for Disease Control and Prevention, as well as Alice Hyde’s commitment to ensuring patients and their loved ones are able to connect while in the hospital, said Matt Jones, Alice Hyde’s Chief Operating Officer.

“In recent weeks we have seen how opportunistic and fast-moving the coronavirus’ delta variant is,” said Jones. “While limiting visitation for our patients and families in any way is never an easy decision, our first priority continues to be the health and safety of our patients and our people. We know family, friends and loved ones are important members of our patients’ care teams, and we will continue to ensure they play a key role in patients recovering and supporting their well-being.”

COVID-19 precautions remain in effect in health care settings throughout New York State. Anyone entering the hospital or any other Alice Hyde facility must be screened for symptoms of the virus and is required to wear a mask covering the nose and mouth throughout their time in any Alice Hyde facility. More information and a fully copy of the hospital’s welcoming policy is available on the Alice Hyde website at: