VISITATION UPDATE: Learn more about our updated visitation guidelines.



Visitation Guidelines Updated for The Alice Center

Pre-visit testing, mandatory masking guidelines issued by NYS DOH

Starting Wednesday, January 12, all visitors to The Alice Center must show proof of a negative COVID-19 test result received within 24-hours of their visit, and must wear a surgical mask for the duration of their time in the facility, according to updated New York State Department of Health (NYSDOH) guidelines announced Friday by Governor Kathy Hochul.

The updated guidelines for nursing home visitation come as the Omicron COVID variant continues to present challenges in Franklin County and throughout the North County, and as a non-COVID gastrointestinal illness prompted Alice Center administrators on Tuesday to ask people to consider delaying or rescheduling their visit to the facility.

Susan Biondolillo, AVP of Long Term Care for Alice Hyde, said the non-COVID illness is currently affecting both residents and employees at both the Skilled Nursing Facility (SNF) and Assisted Living Program (ALP), and said the facility was urging visitors to delay any visitation until further notice.

“Our goal is to do everything possible to protect our residents, our staff and the community-at-large,” said Biondolillo. “This illness has been moving rapidly through The Alice Center and is affecting both our residents and staff. For the protection of our residents and our community, we are asking visitors to please consider connecting with their loved one over the phone or video chat until further notice.”

The Alice Center continues to operate under the current NYSDOH guidelines for nursing home visitation.

As the updated guidance around pre-visitation testing and masking goes into effect, Biondolillo said, The Alice Center has both at-home COVID tests and surgical masks available for individuals upon request. Visitors will be provided one test upon arrival at the facility, and are required to administer the test themselves while on the premises, and before their visitation begins. Surgical masks will be provided to visitors, if necessary, when they enter the facility.