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Patients & Visitors

Information for patients and visitors information at Alice Hyde Medical Center in Malone, NY.

COVID-19 ALERT: Get the care you need, when you need it. Video visits are available and safety measures are in place for in-person visits to Primary Care and Specialty practices. Click here to learn more about the many care options available to you.

At Alice Hyde Medical Center, we are committed to providing you with the highest quality care in a compassionate environment that supports your health and healing.  

For Patients

  • Quality care: Our mission is to provide the community with personalized care close to home. Learn more.
  • Before your visit: Prepare for your visit with information about the health insurance plans we accept, out-of-network coverage, how to manage the cost of services and the billing process. Learn more.
  • Billing and financial assistance: Pay your bill, set up a payment plan, and learn about financial assistance programs. Learn more

For Visitors

  • Plan your visit: Find visiting hours and information about how to contact a patient, food services, visitor parking and other amenities. Learn more.