Non-discrimination Policy
Alice Hyde complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex
Discrimination is Against the Law
Alice Hyde Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Alice Hyde provides the availability of language assistance services free of charge for patients with limited English proficiency.
If you need these services, call (518) 481-2619.
FILING A GRIEVANCE
If you believe Alice Hyde has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance in person or by mail or email:
Alice Hyde Patient and Family Experience Department
UVM Health Network - Alice Hyde Medical Center
133 Park Street
Malone, NY 12953
Phone: (518) 481-2619
Email: AHMC_Patient_Experience@alicehyde.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal online, by mail or phone:
Click here to visit the Office for Civil Rights Complaint Portal
U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building,
Washington, DC 20201
(800) 368–1019, (800) 537–7697(TDD)
COMPLAINT FORMS ARE ALSO AVAILABLE ONLINE
Language Assistance
Español (Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 518-481-2619.
繁體中文 (Chinese)
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 518-481-2619。
Русский (Russian)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 518-481-2619.
Kreyòl Ayisyen (French Creole)
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 518-481-2619.
한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 518-481-2619 번으로 전화해 주십시오.
Italiano (Italian)
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 518-481-2619.
אידיש (Yiddish)
אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט 518-481-2619.
Bengali
লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১518-481-2619 ।
Polski (Polish)
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 518-481-2619.
العربية (Arabic)
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 518-481-2302
Français (French)
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 518-481-2619.
Tagalog (Tagalog – Filipino)
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 518-481-2619
λληνικά (Greek)
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 518-481-2619
Shqip (Albanian)
KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 518-481-2619
Virtual Interpretation Services
Language Line provides professional interpreters on demand for 240 different languages. With video remote interpretation, American Sign Language is also available. Learn more about virtual interpretation services available.